FUSION 2017 Schedule Builder

View, browse and filter the list of sessions by pass type, track, and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the FUSION 17 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.
All SessionsSpeakersMy Schedule
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    • Monday | 8:00am
    • Monday, 8:00am-5:00pm
      Location:  
      Buff Scott III (Propoint Solutions, Inc.)
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mary Michaels
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mark Thomas (Escoute)
      Experience Level: Intermediate
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
    • Sunday | 8:00am
    • Sunday, 8:00am-5:00pm
      Location:  
      Randy Celaya
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      John Custy (JPC GROUP)
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Julie Mohr (Mind the IT Gap)
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Rae Ann Bruno (Business Solutions Training, Inc.)
      Experience Level: All Experience Levels
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
  • Breakfast Briefing 6: On a Global Journey with KCS in a MSP World

    Session Code:  BB6
    Location:  
    Experience Level: Advanced
    Track: Breakfast Briefings
    Pass Type: Conference & Expo Package - Get your pass now!

    NNIT is a Europe-based MSP that serves many global companies, like Novo Nordisk. Headquartered in Denmark, NNIT recently expanded to six global sites around the world. How? By implementing Knowledge-Centered Service (KCS). KCS is now at the heart of how NNIT operates its 24×7 global delivery teams. The road has been bumpy, but with more than 500 employees now working with a unified knowledge base, they’re ready to share their story. Attend this Breakfast Briefing to hear how KCS has enabled NNIT to build offshore sourcing destinations in places like Tianjin, Manila, and Prague.