FUSION 2017 Schedule Builder

View, browse and filter the list of sessions by pass type, track, and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the FUSION 17 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.
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    • Monday | 8:00am
    • Monday, 8:00am-5:00pm
      Location:  
      Buff Scott III (Propoint Solutions, Inc.)
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mary Michaels
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mark Thomas (Escoute)
      Experience Level: Intermediate
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
    • Sunday | 8:00am
    • Sunday, 8:00am-5:00pm
      Location:  
      Randy Celaya
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      John Custy (JPC GROUP)
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Julie Mohr (Mind the IT Gap)
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Rae Ann Bruno (Business Solutions Training, Inc.)
      Experience Level: All Experience Levels
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
  • Session 201: The Dragon’s Den of ITSM: Justifying ITSM Improvement Projects to Executive Management

    Session Code:  SESSION201
    Location:  
    Experience Level: Intermediate
    Track: The Strategist
    Pass Type: Conference & Expo Package - Get your pass now!

    You know your idea will transform the organization and you need the project greenlit. But there are particular nuances when it comes to ITSM projects, since proving its value to the organization can be challenging. So, when approached with a plan that requires valuable resources, like time, money, and tools, what exactly does the executive team expect to hear? We’ve got the answers in this eye-opening session where you’ll learn how to address all the risks, benefits, and success factors that are critical to getting your boss’s approval. Get the inside scoop from a senior executive in a global IT services organization as he dishes on the key criteria you’ll need to make your CEO, CFO, and CIO an offer they can’t refuse.