FUSION 2017 Schedule Builder

View, browse and filter the list of sessions by pass type, track, and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the FUSION 17 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.
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    • Monday | 8:00am
    • Monday, 8:00am-5:00pm
      Location:  
      Buff Scott III (Propoint Solutions, Inc.)
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mary Michaels
      Experience Level: All Experience Levels
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Monday, 8:00am-5:00pm
      Location:  
      Mark Thomas (Escoute)
      Experience Level: Intermediate
      Track: Two-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
    • Sunday | 8:00am
    • Sunday, 8:00am-5:00pm
      Location:  
      Randy Celaya
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      John Custy (JPC GROUP)
      Experience Level: Intermediate
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Julie Mohr (Mind the IT Gap)
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
      Sunday, 8:00am-5:00pm
      Location:  
      Rae Ann Bruno (Business Solutions Training, Inc.)
      Experience Level: All Experience Levels
      Track: Three-Day Pre-Conference Workshop
      Pass Type: Conference Workshop
  • Session 502: The Lost Art of Process Design

    Session Code:  SESSION502
    Location:  
    Experience Level: Intermediate
    Track: The Generalist
    Pass Type: Conference & Expo Package - Get your pass now!

    Out of the box. Lift and shift. Process accelerators. When it comes to process design and implementation, these seem to be the mantras of the day. Problem is, these approaches often ignore the business and almost always lead to failure. This session stresses a focus on the importance of improving business outcomes when it comes to processes. Join us to find out how to take a people-first approach to process design, capture needs in business terms, create simple documents, use collaboration as a path to adoptions, build user stories to drive implementation, and embed the improvements into your organization.

    We seem to have lost our way. Processes are intended to improve business outcomes; so, shouldn’t that be the focus of a good process design? The art of designing and implementing processes starts with understanding what the business needs, then collaboratively translating those needs into an implementation that improves outcomes.

     

    Join David as he discusses:

     

    • Taking a “people first” approach to process design
    • Capturing needs in business terms
    • Creating living documents that are simple and easy to understand
    • Using collaboration as a path to adoption
    • Building user stories to drive implementation
    • Embedding the improvements into your organization