Thursday, November 2 | 7:00am-5:00pm
Thursday, 7:00am-5:00pm
Location:
Track : General Events
Pass Type : General Events
Thursday, November 2 | 7:30am-8:30am
Thursday, 7:30am-8:30am
Location: Gatlin Exhibit Hall
Track : General Events
Pass Type : General Events
Thursday, November 2 | 7:30am-8:15am
Thursday, 7:30am-8:15am
Location: Panzacola H-3
Christopher Savio (LogMeIn)
Track : Breakfast Briefings
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:30am-8:15am
Thursday, 7:30am-8:15am
Location: Panzacola H-4
Jason Odorizzi (Micro Focus)
Track : Breakfast Briefings
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:30am-8:15am
Thursday, 7:30am-8:15am
Location: Panzacola H-2
Track : Breakfast Briefings
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:30am-8:15am
Thursday, 7:30am-8:15am
Location: Panzacola G-1
Benoit Tessier (EasyVista)
Track : Breakfast Briefings
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:30am-8:15am
Thursday, 7:30am-8:15am
Location: Panzacola G-2
Claire Agutter (VeriSM), Suzanne Galletly (IFDC), Randy Steinberg
Track : Breakfast Briefings
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:30am-8:30am
Thursday, 7:30am-8:30am
Location: Conway
Track : General Events
Pass Type : Executive Connections Package
Thursday, November 2 | 8:30am-9:45am
Thursday, 8:30am-9:45am
Location: Sebastian Ballroom
Experience Level : All Experience Levels
Track : Keynote
Pass Type : Conference & Expo Package
Thursday, November 2 | 9:45am-10:15am
Thursday, 9:45am-10:15am
Location: Panzacola Foyer
Track : General Events
Pass Type : General Events
Thursday, November 2 | 9:45am-10:15am
Thursday, 9:45am-10:15am
Location: Meeting Room Foyers
Track : General Events
Pass Type : General Events
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola H-1
Experience Level : Intermediate
Track : The Strategist
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola H-2
Philip Hellerman (Toyota)
Track : The Generalist
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola G-1
Rae Ann Bruno (Business Solutions Training, Inc.)
Experience Level : Fundamental
Track : The Futurist
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola H-3
Douglas Smith (Health Care Service Corporation)
Experience Level : Advanced
Track : The Specialist
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola F-4
Brandon Stephenson (KiZAN Technologies)
Experience Level : Intermediate
Track : DevOps and Agile
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola G-2
Monica Morrison (CareFirst BlueCross BlueShield)
Experience Level : Fundamental
Track : Improving Service Management
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola F1/2
Troy DuMoulin (Pink Elephant)
Experience Level : Intermediate
Track : People, Culture, and Value
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola H-4
Randy Steinberg (Concurrency)
Experience Level : Intermediate
Track : Security, Risk, and Vulnerability
Pass Type : Conference & Expo Package
Thursday, November 2 | 10:00am-11:00am
Thursday, 10:00am-11:00am
Location: Panzacola F-3
Mauricio Corona (BP Gurus)
Experience Level : All Experience Levels
Track : The Futurist
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola G-2
Jeff Rumburg (MetricNet, LLC)
Experience Level : Advanced
Track : The Strategist
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola G-1
Experience Level : Intermediate
Track : The Generalist
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola H-4
Experience Level : Advanced
Track : The Futurist
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola H-3
Maureen Jesuthasan (West Monroe Partners)
Experience Level : Advanced
Track : The Specialist
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola F-4
Matthew Burrows (BSM impact Limited)
Experience Level : Intermediate
Track : DevOps and Agile
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola H-2
Dan Wilson (Hertz Corporation)
Experience Level : Intermediate
Track : Improving Service Management
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola F1/2
Experience Level : Intermediate
Track : People, Culture, and Value
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola H-1
Experience Level : Advanced
Track : Security, Risk, and Vulnerability
Pass Type : Conference & Expo Package
Thursday, November 2 | 11:15am-12:15pm
Thursday, 11:15am-12:15pm
Location: Panzacola F-3
Carmen DeArdo (Nationwide)
Experience Level : All Experience Levels
Track : DevOps and Agile
Pass Type : Conference & Expo Package
Thursday, November 2 | 12:15pm-2:00pm
Thursday, 12:15pm-2:00pm
Location: Conway
Track : General Events
Pass Type : Executive Connections Package
Thursday, November 2 | 12:15pm-4:00pm
Thursday, 12:15pm-4:00pm
Location: Gatlin Exhibit Hall
Track : General Events
Pass Type : General Events
Thursday, November 2 | 12:15pm-2:00pm
Thursday, 12:15pm-2:00pm
Location: Gatlin Exhibit Hall
Track : General Events
Pass Type : General Events
Thursday, November 2 | 1:00pm-1:20pm
Thursday, 1:00pm-1:20pm
Location: Gatlin Exhibit Hall - Solutions Spotlight Stage
Experience Level : All Experience Levels
Track : Solutions Spotlight
Pass Type : Conference Workshop, Conference & Expo Package, Executive Connections Package, Expo Only Pass
Thursday, November 2 | 1:30pm-1:50pm
Thursday, 1:30pm-1:50pm
Location: Gatlin Exhibit Hall - Solutions Spotlight Stage
Experience Level : All Experience Levels
Track : General Events
Pass Type : Conference Workshop, Conference & Expo Package, Executive Connections Package, Expo Only Pass
Thursday, November 2 | 2:00pm-2:20pm
Thursday, 2:00pm-2:20pm
Location: Gatlin Exhibit Hall - Solutions Spotlight Stage
Experience Level : All Experience Levels
Track : Solutions Spotlight
Pass Type : Conference Workshop, Conference & Expo Package, Executive Connections Package, Expo Only Pass
Thursday, November 2 | 2:30pm-2:50pm
Thursday, 2:30pm-2:50pm
Location: Gatlin Exhibit Hall - Solutions Spotlight Stage
Experience Level : All Experience Levels
Track : Solutions Spotlight
Pass Type : Conference Workshop, Conference & Expo Package, Executive Connections Package, Expo Only Pass
Thursday, November 2 | 3:30pm-3:50pm
Thursday, 3:30pm-3:50pm
Location: Gatlin Exhibit Hall - Solutions Spotlight Stage
Track : General Events
Pass Type : General Events
Thursday, November 2 | 3:45pm-4:00pm
Thursday, 3:45pm-4:00pm
Location: Meeting Room Foyers
Track : General Events
Pass Type : General Events
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola H-3
Michael Cardinal (TEKsystems Global Services)
Experience Level : Intermediate
Track : The Strategist
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola H-1
Barclay Rae (itSMF UK)
Rosemary Gurney (itSMF UK)
Experience Level : Intermediate
Track : The Futurist
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola F1/2
Donna Gregorio (The MITRE Corporation)
Experience Level : Intermediate
Track : The Specialist
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola F-3
Chuck Wysocki (Track Chair)
Experience Level : Advanced
Track : DevOps and Agile
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola G-1
Julie Mohr (www.julielmohr.com)
Experience Level : Intermediate
Track : Improving Service Management
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola G-2
Experience Level : Advanced
Track : People, Culture, and Value
Pass Type : Conference & Expo Package
Thursday, November 2 | 4:00pm-5:00pm
Thursday, 4:00pm-5:00pm
Location: Panzacola H-2
Ira Winkler (Secure Mentem)
Experience Level : Intermediate
Track : Security, Risk, and Vulnerability
Pass Type : Conference & Expo Package
Thursday, November 2 | 7:00pm-10:00pm
Thursday, 7:00pm-10:00pm
Location: Rosen Shingle Creek Terrace
Track : General Events
Pass Type : Conference & Expo Package